{"id":3569,"date":"2018-02-14T17:30:41","date_gmt":"2018-02-14T16:30:41","guid":{"rendered":"http:\/\/www.francais-d-allemagne.eu\/nord\/?p=3569"},"modified":"2019-01-24T07:02:36","modified_gmt":"2019-01-24T06:02:36","slug":"services-consulaire-de-lambassade-de-france-a-berlin-participez-a-lenquete-de-satisfaction-2018","status":"publish","type":"post","link":"https:\/\/www.francais-d-allemagne.eu\/nord\/2018\/02\/14\/services-consulaire-de-lambassade-de-france-a-berlin-participez-a-lenquete-de-satisfaction-2018\/","title":{"rendered":"Services consulaires de l&rsquo;Ambassade de France \u00e0 Berlin : participez \u00e0 l&rsquo;enqu\u00eate de satisfaction 2018"},"content":{"rendered":"<p>Depuis un an, le <strong><a href=\"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-content\/uploads\/sites\/2\/2018\/02\/engagements_refmarianne-4.pdf\">r\u00e9f\u00e9rentiel Marianne<\/a><\/strong> est d\u00e9ploy\u00e9 dans l\u2019ensemble du r\u00e9seau consulaire.<\/p>\n<p>C\u2019est un ensemble d\u2019engagements visant \u00e0 garantir un service public de qualit\u00e9 et \u00e0 renforcer le lien de confiance avec les b\u00e9n\u00e9ficiaires de ce service.<\/p>\n<p>Ce r\u00e9f\u00e9rentiel repose entre autres sur l\u2019\u00e9valuation r\u00e9guli\u00e8re du taux de satisfaction du public et l\u2019\u00e9coute de ses suggestions.<\/p>\n<blockquote><p>Donnez votre avis et faites part de vos suggestions en r\u00e9pondant \u00e0 l\u2019<a href=\"http:\/\/questionnaires.ministere-affaires-etrangeres.com\/index.php\/723465?lang=fr\" target=\"_blank\" rel=\"noopener\">enqu\u00eate de satisfaction en ligne<\/a>.<\/p><\/blockquote>\n<p><a href=\"https:\/\/de.ambafrance.org\/Referentiel-Marianne-demarche-qualite-des-services-consulaires-17594\" target=\"_blank\" rel=\"noopener\">&gt;&gt; En savoir plus<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis un an, le r\u00e9f\u00e9rentiel Marianne est d\u00e9ploy\u00e9 dans l\u2019ensemble du r\u00e9seau consulaire. C\u2019est un ensemble d\u2019engagements visant \u00e0 garantir un service public de qualit\u00e9 et \u00e0 renforcer le lien de confiance avec les b\u00e9n\u00e9ficiaires de ce service. Ce r\u00e9f\u00e9rentiel repose entre autres sur l\u2019\u00e9valuation r\u00e9guli\u00e8re du taux de satisfaction du public et l\u2019\u00e9coute de [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3570,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Services consulaire de l'Ambassade de France \u00e0 Berlin : participez \u00e0 l'enqu\u00eate de satisfaction 2018 !","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[79],"tags":[206,69,129],"class_list":["post-3569","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-demarches-2","tag-consulats","tag-demarches","tag-service-consulaire"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-content\/uploads\/sites\/2\/2018\/02\/enqu\u00eate-qualit\u00e9.png","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4ndNg-Vz","_links":{"self":[{"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/posts\/3569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/comments?post=3569"}],"version-history":[{"count":3,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/posts\/3569\/revisions"}],"predecessor-version":[{"id":3904,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/posts\/3569\/revisions\/3904"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/media\/3570"}],"wp:attachment":[{"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/media?parent=3569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/categories?post=3569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.francais-d-allemagne.eu\/nord\/wp-json\/wp\/v2\/tags?post=3569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}